Teramind pricing and plans

How Teramind is licensed

Teramind's knowledge base sets out the licensing model:

• Per monitored user: each unique user being monitored uses one licence.
• Five-seat minimum: the smallest subscription is five seats.
• Monthly or annual: Starter, UAM and DLP are offered on monthly or annual subscriptions; Enterprise is quoted individually.
• What the subscription covers: Teramind says the subscription includes the software licence, its technical support and software updates for the term.

How people log on affects the count. The Revealed agent identifies each person by email address, so one worker is one user (signed in on one computer at a time). The Stealth and Standard agents create a record for each account that logs on: someone using the same domain account on several computers is still one user, but local accounts are counted per username and computer, and a person with a separate admin account uses a second licence. On terminal servers, each person monitored on the server counts; Teramind's older per-server licence is no longer offered to new customers. We work the numbers through with you so the quote matches how your people actually log on.

Scoping the licence count is also a legal question. The ICO expects you to use the least intrusive means that achieves your purpose, which often means monitoring particular roles or teams rather than everyone. Our guide to employee monitoring software pricing explains the wider cost factors.

Teramind plans compared: monitoring channels

This table follows the feature matrix and plan descriptions on Teramind's pricing page, with the OCR add-on taken from Teramind's plan comparison in its knowledge base. "Yes" means included on that plan.

Teramind's knowledge base adds a network monitoring channel from UAM upwards, available on on-premises and private cloud deployments and on request for Teramind Cloud. Some channels are limited on macOS and Linux; see the Teramind agent for the differences.

Rules, analytics and data loss prevention by plan

The bigger differences between the plans are in what Teramind can do with the data once it has it:

Active Directory, Microsoft Entra ID and single sign-on integrations are listed on every plan, and Outlook calendar integration from UAM upwards. Teramind's pricing page lists SIEM integration in the UAM package; the SIEM, project management and Microsoft Purview integrations are currently reached through the Legacy interface rather than NextGen. Teramind's DLP features are covered in depth on Teramind DLP.

Which Teramind plan suits you

Start with the plan your stated purpose needs. Buying the top plan for features you cannot justify in a DPIA adds cost and legal risk.

• Starter: you mainly want productivity insight, time tracking and a way to identify users worth a closer look. Behaviour rules and forensics are limited.
• UAM: you need a complete audit trail for security investigations, rules without limits, anomaly detection and risk scoring, or coverage of email, files and printing. This is where keystroke logging appears, which the ICO gives as an example of high-risk processing that needs a DPIA.
• DLP: you need to stop sensitive data leaving, not just see that it did. Content rules can inspect what is pasted, emailed, uploaded or typed into AI tools, and warn, block or redact.
• Enterprise: you are a large or regulated organisation needing OCR at scale, custom field capture for in-house applications, scriptable rules or professional services from Teramind.

You can move up a plan later. Starting on the plan your current aims need and reviewing at renewal, once you have real data, keeps both cost and intrusion in proportion.

Add-ons and hosting costs

A few costs sit outside the plan itself:

• OCR: reading text from screen recordings so it can be searched. Teramind lists it as a paid add-on on Starter, UAM and DLP; it is included on Enterprise.
• Hosting: Teramind Cloud needs no server. Private cloud adds your AWS or Azure compute and storage; on-premises adds your servers and storage for recordings. In both, you also run updates and backups. See Teramind deployment options.
• Set-up and support: scoping, roll-out and configuration. We scope this with you and include it in the quote.

Recording storage is driven by your settings. Recording only when a rule is broken, lowering frame rates or limiting recording to certain applications all reduce it, and they usually reduce privacy intrusion as well.

Buying Teramind through Forever Systems

We supply Teramind and quote for your organisation; we do not publish prices because they depend on user numbers, plan, hosting and term. When you buy through us:

• One point of contact for licences, set-up, changes and renewals.
• Help with a trial: Teramind offers a free trial and a live demo, and we can help arrange a trial or pilot.
• A right-sized licence count, worked out with you by role and by how people log on.

To prepare a quote we need a few facts:

1. How many people you want to monitor, and in which roles or teams.
2. Your mix of Windows, macOS and Linux computers, and any terminal servers, Citrix or VMware Horizon.
3. What you want to achieve: productivity insight, security investigation, data loss prevention or a mix.
4. Whether you prefer Teramind Cloud, private cloud or on-premises.
5. When you would like to start, and whether you want a pilot first.

Contact us with whatever you have and we can fill in the gaps together.